At Lucas Tourism, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
We may collect the following information when you use our services:
- Personal details (such as name, email, phone number, and booking information).
- Travel preferences and service inquiries.
- Communication records from emails, forms, or direct contact.
2. How We Use Your Information
Your information may be used to:
- Process bookings, reservations, and service requests.
- Provide tailored travel content and recommendations.
- Communicate updates, confirmations, and customer support.
- Improve our website performance and service quality.
3. Data Protection and Security
We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse.
4. Sharing of Information
We only share your information where necessary to fulfill your service requests (confirming bookings or reservations). Your data is not sold or disclosed for unrelated purposes.
5. Your Rights and Choices
You have the right to:
- Access and review the personal data we hold about you.
- Request corrections to inaccurate or outdated information.
- Opt out of promotional emails and newsletters at any time.
6. Opt-Out Instructions
If you no longer wish to receive marketing communications from Lucas Tourism, you can opt out by:
- Clicking the “unsubscribe” link provided in our email communications.
- Sending a request directly to [email protected] with the subject line “Opt-Out Request.”
We will process your request promptly and ensure you no longer receive non-essential communications.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
8. Contact
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
📧 [email protected]